Privacy policy

Privacy Policy

This policy explains what personal information Polifena collects, how we use it, and your rights over it, in accordance with UK GDPR and the Data Protection Act 2018.

Information we collect

When you visit our store or place an order, we collect information such as your name, email address, postal address, and payment details (processed securely by our payment provider — we do not store full card details ourselves), along with basic device and browsing information via cookies.

How we use it

We use your information to process and deliver orders, communicate with you about your purchase, improve our store, and, where you've opted in, send marketing communications you can unsubscribe from at any time.

Your rights

You have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us via our Contact page.

Cookies

We use cookies to operate the store's cart and checkout, and to understand how visitors use our site. You can control cookies through your browser settings.

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